When this error might occur
If you encounter an error message such as “Oh no! Something went wrong,” or “Something went wrong” while logging in or attempting to access or edit content, it is a general error that can occur for various reasons. One possible cause may be you have the incorrect credentials to access or modify a specific page.
How to Fix This Error
To fix this error:
- Try signing out and signing back into your Dacr account.
- Try using a different device or browser to access Dacr.
- Clear your browser’s local storage and cache. You can find instructions for different platforms here:
- Make sure you’re using Dacr on a supported device and platform.
- Dacr does not support Chromebooks or ChromeOS devices. Use a web browser like Chrome, Firefox, Safari, or Edge, or access Dacr via an Android or iOS device instead.
- If your Apple device runs iOS 15 or earlier, these OS versions are not supported. Upgrade to iOS 16 or later if possible.
- If you’re encountering the issue while logging in using a VPN, disable the VPN and try again.